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Records Management

You will learn why organisations create and keep records, identify the different types of physical and electronic records, create and store records according to organisational requirements, retrieve and protect information, maintain and update record-keeping systems, and use accurate records to monitor and report team performance.

By the end of this course, you will be equipped to confidently create, maintain, retrieve and protect organisational records, manage record-keeping systems effectively, maintain confidentiality, and use reliable records to support reporting, performance management and informed decision-making.
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