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Last modified: Tuesday, 14 April 2026, 3:28 PMAvailable courses
Course Overview
This course provides a comprehensive introduction to the principles and practices of workplace incident and accident investigation, equipping learners with the knowledge and skills required to conduct effective preliminary investigations in accordance with workplace procedures and legislative requirements.
You will learn how to distinguish between incidents, accidents, and near misses, preserve accident scenes, gather evidence, interview witnesses, identify immediate and root causes, complete investigation documentation, and implement corrective actions that reduce risks and prevent future occurrences.
By the end of this course, you will be able to conduct structured workplace incident investigations, support legal compliance, and contribute to creating a safer and more proactive safety culture.
- Enrolled students: 2
MHSA Legal Liability
- Enrolled students: There are no students enrolled in this course.
Course Overview
This course provides an introduction to the Mine Health and Safety Act (Act No. 29 of 1996) and its application within the South African mining industry.
You will gain an understanding of the legal responsibilities of employers, employees, supervisors, contractors, and health and safety representatives, while exploring the principles of workplace safety, risk management, and regulatory compliance.
By the end of this course, you will understand your role in creating a safer, healthier, and legally compliant mining workplace.
- Enrolled students: 7
Course Overview
This course provides an introduction to the Mine Health and Safety Act (Act No. 29 of 1996) and its application within the South African mining industry.
You will gain an understanding of the legal responsibilities of employers, employees, supervisors, contractors, and health and safety representatives, while exploring the principles of workplace safety, risk management, and regulatory compliance.
By the end of this course, you will understand your role in creating a safer, healthier, and legally compliant mining workplace.
- Enrolled students: 1
Course Overview
This course provides an introduction to the Mine Health and Safety Act (Act No. 29 of 1996) and its application within the South African mining industry.
You will gain an understanding of the legal responsibilities of employers, employees, supervisors, contractors, and health and safety representatives, while exploring the principles of workplace safety, risk management, and regulatory compliance.
By the end of this course, you will understand your role in creating a safer, healthier, and legally compliant mining workplace.
- Enrolled students: 1
Course Overview
This course provides a comprehensive introduction to the core knowledge, skills, and behaviours required of effective workplace supervisors, equipping learners with the practical leadership abilities needed to plan work, lead teams, communicate effectively, coach employees, manage performance, solve problems, and achieve operational objectives safely and efficiently.
You will learn how to deliver effective on-the-job training, communicate with clarity, organise and monitor work activities, fulfil supervisory responsibilities, resolve workplace conflict, coach and develop employees, manage performance, facilitate productive meetings, apply practical problem-solving techniques, and lead teams that consistently deliver safe, high-quality results.
By the end of this course, you will be equipped to confidently lead teams, improve workplace performance, foster collaboration, support organisational goals, and create a productive, accountable, and safety-focused working environment.
- Enrolled students: 3
Course Overview
This course provides a comprehensive introduction to the core knowledge, skills, and behaviours required of effective workplace supervisors, equipping learners with the practical leadership abilities needed to plan work, lead teams, communicate effectively, coach employees, manage performance, solve problems, and achieve operational objectives safely and efficiently.
You will learn how to deliver effective on-the-job training, communicate with clarity, organise and monitor work activities, fulfil supervisory responsibilities, resolve workplace conflict, coach and develop employees, manage performance, facilitate productive meetings, apply practical problem-solving techniques, and lead teams that consistently deliver safe, high-quality results.
By the end of this course, you will be equipped to confidently lead teams, improve workplace performance, foster collaboration, support organisational goals, and create a productive, accountable, and safety-focused working environment.
- Enrolled students: 1
Basic First Aid Course — Facilitator Introduction
Welcome to the Basic First Aid course. In a mining workplace, the first few minutes after an injury or sudden illness matter. This course will help you recognise when someone needs help, respond safely, and provide care within the limits of your training until further help arrives.
We will start with scene safety, the role of the first aider, and how to report an emergency using site procedures. You will learn to check a casualty’s response and breathing, recognise urgent warning signs, and decide when to call for emergency assistance.
We will then look at care for common injuries, including cuts, bleeding and suspected broken bones. You will also learn how to keep monitoring a casualty’s condition. This includes observing changes in their response and breathing, checking their pupils when appropriate, and using the capillary refill method to assess how quickly colour returns to a fingernail after pressure is released.
First aid continues after the first treatment. A first aider should reassure the casualty, watch for changes, keep them as stable and comfortable as possible, and give a clear handover when the emergency team arrives.
By the end of the course, you should be able to assess a situation, recognise priorities, provide appropriate initial care, and explain what you observed and did. Please take part in the demonstrations and practice activities, and ask questions whenever you are unsure.
- Enrolled students: There are no students enrolled in this course.
Course Overview
This course provides a comprehensive introduction to the Mine Health and Safety Act (Act No. 29 of 1996) and its application within the South African mining industry. The training is designed to ensure that employees, supervisors, and contractors understand their legal responsibilities, safety obligations, and rights under the Act.
The course promotes a culture of safety awareness, risk management, and regulatory compliance in mining operations.
Who Should Attend
This course is suitable for:
-
Mine employees and workers
-
Supervisors and line managers
-
Health and Safety Representatives
-
Contractors working in mining environments
-
Anyone responsible for workplace safety within mining operations
Learning Outcomes
By the end of this course, learners will be able to:
-
Understand the purpose and scope of the Mine Health and Safety Act
-
Identify the duties and responsibilities of employers and employees
-
Recognize the role of Health and Safety Representatives and Committees
-
Understand workplace hazard identification and risk management
-
Promote safe work practices and compliance with safety regulations
-
Understand reporting requirements and incident procedures
Key Topics Covered
-
Introduction to the Mine Health and Safety Act
-
Duties of Employers and Employees
-
Health and Safety Representatives and Committees
-
Hazard Identification and Risk Assessment
-
Incident Reporting and Investigation
-
Legal Compliance and Enforcement
-
Promoting a Culture of Safety
Course Details
Duration: Approx. 1–2 hours
Delivery Method: Online learning
Assessment: Online assessment / knowledge check
Certification: Certificate of completion issued upon successful completion
Why This Training Is Important
Mining remains one of the most hazardous industries. Understanding the Mine Health and Safety Act is essential to ensuring that all workers operate in a safe environment and that organisations comply with South African safety legislation.
This course helps build awareness and ensures that everyone understands their role in maintaining a safe and compliant workplace.
- Enrolled students: 1
Course Overview
This course provides a comprehensive introduction to the Mine Health and Safety Act (Act No. 29 of 1996) and its application within the South African mining industry. The training is designed to ensure that employees, supervisors, and contractors understand their legal responsibilities, safety obligations, and rights under the Act.
The course promotes a culture of safety awareness, risk management, and regulatory compliance in mining operations.
Who Should Attend
This course is suitable for:
-
Mine employees and workers
-
Supervisors and line managers
-
Health and Safety Representatives
-
Contractors working in mining environments
-
Anyone responsible for workplace safety within mining operations
Learning Outcomes
By the end of this course, learners will be able to:
-
Understand the purpose and scope of the Mine Health and Safety Act
-
Identify the duties and responsibilities of employers and employees
-
Recognize the role of Health and Safety Representatives and Committees
-
Understand workplace hazard identification and risk management
-
Promote safe work practices and compliance with safety regulations
-
Understand reporting requirements and incident procedures
Key Topics Covered
-
Introduction to the Mine Health and Safety Act
-
Duties of Employers and Employees
-
Health and Safety Representatives and Committees
-
Hazard Identification and Risk Assessment
-
Incident Reporting and Investigation
-
Legal Compliance and Enforcement
-
Promoting a Culture of Safety
Course Details
Duration: Approx. 1–2 hours
Delivery Method: Online learning
Assessment: Online assessment / knowledge check
Certification: Certificate of completion issued upon successful completion
Why This Training Is Important
Mining remains one of the most hazardous industries. Understanding the Mine Health and Safety Act is essential to ensuring that all workers operate in a safe environment and that organisations comply with South African safety legislation.
This course helps build awareness and ensures that everyone understands their role in maintaining a safe and compliant workplace.
- Enrolled students: 1
Course Overview
This course provides a comprehensive introduction to the Mine Health and Safety Act (Act No. 29 of 1996) and its application within the South African mining industry. The training is designed to ensure that employees, supervisors, and contractors understand their legal responsibilities, safety obligations, and rights under the Act.
The course promotes a culture of safety awareness, risk management, and regulatory compliance in mining operations.
Who Should Attend
This course is suitable for:
-
Mine employees and workers
-
Supervisors and line managers
-
Health and Safety Representatives
-
Contractors working in mining environments
-
Anyone responsible for workplace safety within mining operations
Learning Outcomes
By the end of this course, learners will be able to:
-
Understand the purpose and scope of the Mine Health and Safety Act
-
Identify the duties and responsibilities of employers and employees
-
Recognize the role of Health and Safety Representatives and Committees
-
Understand workplace hazard identification and risk management
-
Promote safe work practices and compliance with safety regulations
-
Understand reporting requirements and incident procedures
Key Topics Covered
-
Introduction to the Mine Health and Safety Act
-
Duties of Employers and Employees
-
Health and Safety Representatives and Committees
-
Hazard Identification and Risk Assessment
-
Incident Reporting and Investigation
-
Legal Compliance and Enforcement
-
Promoting a Culture of Safety
Course Details
Duration: Approx. 1–2 hours
Delivery Method: Online learning
Assessment: Online assessment / knowledge check
Certification: Certificate of completion issued upon successful completion
Why This Training Is Important
Mining remains one of the most hazardous industries. Understanding the Mine Health and Safety Act is essential to ensuring that all workers operate in a safe environment and that organisations comply with South African safety legislation.
This course helps build awareness and ensures that everyone understands their role in maintaining a safe and compliant workplace.
- Enrolled students: 6
Course Overview
This course provides a comprehensive introduction to the Mine Health and Safety Act (Act No. 29 of 1996) and its application within the South African mining industry. The training is designed to ensure that employees, supervisors, and contractors understand their legal responsibilities, safety obligations, and rights under the Act.
The course promotes a culture of safety awareness, risk management, and regulatory compliance in mining operations.
Who Should Attend
This course is suitable for:
-
Mine employees and workers
-
Supervisors and line managers
-
Health and Safety Representatives
-
Contractors working in mining environments
-
Anyone responsible for workplace safety within mining operations
Learning Outcomes
By the end of this course, learners will be able to:
-
Understand the purpose and scope of the Mine Health and Safety Act
-
Identify the duties and responsibilities of employers and employees
-
Recognize the role of Health and Safety Representatives and Committees
-
Understand workplace hazard identification and risk management
-
Promote safe work practices and compliance with safety regulations
-
Understand reporting requirements and incident procedures
Key Topics Covered
-
Introduction to the Mine Health and Safety Act
-
Duties of Employers and Employees
-
Health and Safety Representatives and Committees
-
Hazard Identification and Risk Assessment
-
Incident Reporting and Investigation
-
Legal Compliance and Enforcement
-
Promoting a Culture of Safety
Course Details
Duration: Approx. 1–2 hours
Delivery Method: Online learning
Assessment: Online assessment / knowledge check
Certification: Certificate of completion issued upon successful completion
Why This Training Is Important
Mining remains one of the most hazardous industries. Understanding the Mine Health and Safety Act is essential to ensuring that all workers operate in a safe environment and that organisations comply with South African safety legislation.
This course helps build awareness and ensures that everyone understands their role in maintaining a safe and compliant workplace.
- Enrolled students: 7
Course Overview
This course provides a comprehensive introduction to the Mine Health and Safety Act (Act No. 29 of 1996) and its application within the South African mining industry. The training is designed to ensure that employees, supervisors, and contractors understand their legal responsibilities, safety obligations, and rights under the Act.
The course promotes a culture of safety awareness, risk management, and regulatory compliance in mining operations.
Who Should Attend
This course is suitable for:
-
Mine employees and workers
-
Supervisors and line managers
-
Health and Safety Representatives
-
Contractors working in mining environments
-
Anyone responsible for workplace safety within mining operations
Learning Outcomes
By the end of this course, learners will be able to:
-
Understand the purpose and scope of the Mine Health and Safety Act
-
Identify the duties and responsibilities of employers and employees
-
Recognize the role of Health and Safety Representatives and Committees
-
Understand workplace hazard identification and risk management
-
Promote safe work practices and compliance with safety regulations
-
Understand reporting requirements and incident procedures
Key Topics Covered
-
Introduction to the Mine Health and Safety Act
-
Duties of Employers and Employees
-
Health and Safety Representatives and Committees
-
Hazard Identification and Risk Assessment
-
Incident Reporting and Investigation
-
Legal Compliance and Enforcement
-
Promoting a Culture of Safety
Course Details
Duration: Approx. 1–2 hours
Delivery Method: Online learning
Assessment: Online assessment / knowledge check
Certification: Certificate of completion issued upon successful completion
Why This Training Is Important
Mining remains one of the most hazardous industries. Understanding the Mine Health and Safety Act is essential to ensuring that all workers operate in a safe environment and that organisations comply with South African safety legislation.
This course helps build awareness and ensures that everyone understands their role in maintaining a safe and compliant workplace.
- Enrolled students: 4
Course Overview
This course provides a comprehensive introduction to the Mine Health and Safety Act (Act No. 29 of 1996) and its application within the South African mining industry. The training is designed to ensure that employees, supervisors, and contractors understand their legal responsibilities, safety obligations, and rights under the Act.
The course promotes a culture of safety awareness, risk management, and regulatory compliance in mining operations.
Who Should Attend
This course is suitable for:
-
Mine employees and workers
-
Supervisors and line managers
-
Health and Safety Representatives
-
Contractors working in mining environments
-
Anyone responsible for workplace safety within mining operations
Learning Outcomes
By the end of this course, learners will be able to:
-
Understand the purpose and scope of the Mine Health and Safety Act
-
Identify the duties and responsibilities of employers and employees
-
Recognize the role of Health and Safety Representatives and Committees
-
Understand workplace hazard identification and risk management
-
Promote safe work practices and compliance with safety regulations
-
Understand reporting requirements and incident procedures
Key Topics Covered
-
Introduction to the Mine Health and Safety Act
-
Duties of Employers and Employees
-
Health and Safety Representatives and Committees
-
Hazard Identification and Risk Assessment
-
Incident Reporting and Investigation
-
Legal Compliance and Enforcement
-
Promoting a Culture of Safety
Course Details
Duration: Approx. 1–2 hours
Delivery Method: Online learning
Assessment: Online assessment / knowledge check
Certification: Certificate of completion issued upon successful completion
Why This Training Is Important
Mining remains one of the most hazardous industries. Understanding the Mine Health and Safety Act is essential to ensuring that all workers operate in a safe environment and that organisations comply with South African safety legislation.
This course helps build awareness and ensures that everyone understands their role in maintaining a safe and compliant workplace.
- Enrolled students: 1
Course Overview
This course provides a comprehensive introduction to the Mine Health and Safety Act (Act No. 29 of 1996) and its application within the South African mining industry. The training is designed to ensure that employees, supervisors, and contractors understand their legal responsibilities, safety obligations, and rights under the Act.
The course promotes a culture of safety awareness, risk management, and regulatory compliance in mining operations.
Who Should Attend
This course is suitable for:
-
Mine employees and workers
-
Supervisors and line managers
-
Health and Safety Representatives
-
Contractors working in mining environments
-
Anyone responsible for workplace safety within mining operations
Learning Outcomes
By the end of this course, learners will be able to:
-
Understand the purpose and scope of the Mine Health and Safety Act
-
Identify the duties and responsibilities of employers and employees
-
Recognize the role of Health and Safety Representatives and Committees
-
Understand workplace hazard identification and risk management
-
Promote safe work practices and compliance with safety regulations
-
Understand reporting requirements and incident procedures
Key Topics Covered
-
Introduction to the Mine Health and Safety Act
-
Duties of Employers and Employees
-
Health and Safety Representatives and Committees
-
Hazard Identification and Risk Assessment
-
Incident Reporting and Investigation
-
Legal Compliance and Enforcement
-
Promoting a Culture of Safety
Course Details
Duration: Approx. 1–2 hours
Delivery Method: Online learning
Assessment: Online assessment / knowledge check
Certification: Certificate of completion issued upon successful completion
Why This Training Is Important
Mining remains one of the most hazardous industries. Understanding the Mine Health and Safety Act is essential to ensuring that all workers operate in a safe environment and that organisations comply with South African safety legislation.
This course helps build awareness and ensures that everyone understands their role in maintaining a safe and compliant workplace.
- Enrolled students: 43
Course Overview
This course provides a comprehensive introduction to the Mine Health and Safety Act (Act No. 29 of 1996) and its application within the South African mining industry. The training is designed to ensure that employees, supervisors, and contractors understand their legal responsibilities, safety obligations, and rights under the Act.
The course promotes a culture of safety awareness, risk management, and regulatory compliance in mining operations.
Who Should Attend
This course is suitable for:
-
Mine employees and workers
-
Supervisors and line managers
-
Health and Safety Representatives
-
Contractors working in mining environments
-
Anyone responsible for workplace safety within mining operations
Learning Outcomes
By the end of this course, learners will be able to:
-
Understand the purpose and scope of the Mine Health and Safety Act
-
Identify the duties and responsibilities of employers and employees
-
Recognize the role of Health and Safety Representatives and Committees
-
Understand workplace hazard identification and risk management
-
Promote safe work practices and compliance with safety regulations
-
Understand reporting requirements and incident procedures
Key Topics Covered
-
Introduction to the Mine Health and Safety Act
-
Duties of Employers and Employees
-
Health and Safety Representatives and Committees
-
Hazard Identification and Risk Assessment
-
Incident Reporting and Investigation
-
Legal Compliance and Enforcement
-
Promoting a Culture of Safety
Course Details
Duration: Approx. 1–2 hours
Delivery Method: Online learning
Assessment: Online assessment / knowledge check
Certification: Certificate of completion issued upon successful completion
Why This Training Is Important
Mining remains one of the most hazardous industries. Understanding the Mine Health and Safety Act is essential to ensuring that all workers operate in a safe environment and that organisations comply with South African safety legislation.
This course helps build awareness and ensures that everyone understands their role in maintaining a safe and compliant workplace.
- Enrolled students: 1
Course Overview
This course provides a comprehensive introduction to the principles and practices of workplace conflict management, equipping learners with the knowledge and skills required to identify, manage, and resolve workplace conflict in a constructive, professional, and effective manner.
You will learn how to recognise the causes and types of workplace conflict, understand the impact conflict has on individuals and organisations, apply effective communication and active listening techniques, utilise Transactional Analysis to improve interpersonal interactions, evaluate different conflict management styles, and implement practical strategies that promote collaboration, positive working relationships, and sustainable conflict resolution.
By the end of this course, you will be able to identify and manage workplace conflict effectively, apply appropriate conflict resolution techniques, improve workplace relationships, and contribute to a respectful, productive, and collaborative working environment.
- Enrolled students: 3
You will learn how to understand the nature and fundamentals of projects, explain the application of project management, identify project structures and stakeholder roles, define and plan project activities, develop project schedules, allocate resources, measure performance, monitor progress, manage deviations, and evaluate project results against defined objectives and requirements.
By the end of this course, you will be equipped to confidently contribute to the planning and management of projects, develop and manage project schedules, organise activities and resources, monitor project performance, identify and address deviations, and evaluate project results against the project scope, objectives, plan, and requirements.
- Enrolled students: There are no students enrolled in this course.
You will learn how to understand the role, functions and rights of a Health and Safety Representative, identify and report workplace hazards, address safety, health and environmental issues within your scope of authority, participate in workplace health and safety activities and structures, consult with employees and management, and support compliance with relevant health and safety requirements.
By the end of this course, you will be equipped to confidently perform the functions of a Health and Safety Representative, identify and communicate workplace health and safety concerns, participate effectively in safety, health and environmental structures, support the resolution of workplace issues, represent employees on health and safety matters, and contribute to creating a safer, healthier, and more compliant workplace.
- Enrolled students: There are no students enrolled in this course.
Course Overview
This course provides a comprehensive introduction to the principles and practices of workplace incident and accident investigation, equipping learners with the knowledge and skills required to conduct effective preliminary investigations in accordance with workplace procedures and legislative requirements.
You will learn how to distinguish between incidents, accidents, and near misses, preserve accident scenes, gather evidence, interview witnesses, identify immediate and root causes, complete investigation documentation, and implement corrective actions that reduce risks and prevent future occurrences.
By the end of this course, you will be able to conduct structured workplace incident investigations, support legal compliance, and contribute to creating a safer and more proactive safety culture.
- Enrolled students: 3
You will learn how to identify workplace hazards, assess workplace risks, apply appropriate control measures, participate in occupational health and safety inspections, implement corrective and preventative actions, comply with relevant health and safety requirements, and effectively report and monitor workplace risks to minimise incidents and improve workplace safety performance.
By the end of this course, you will be equipped to confidently identify hazards, assess workplace risks, implement appropriate control measures, participate in workplace inspections, support compliance with occupational health and safety requirements, report unsafe conditions and deviations, and contribute to creating a proactive safety culture that protects people, equipment, and the environment.
- Enrolled students: There are no students enrolled in this course.
You will learn how to understand and apply lock-out and isolation requirements, identify hazardous energy sources, follow the correct isolation process, use personal and multi-lock devices, verify positive isolation, complete required lock-out records, and safely control plant, machinery, and mobile equipment before maintenance, repairs, inspections, or other work is performed.
By the end of this course, you will be equipped to confidently identify equipment requiring isolation, follow the prescribed lock-out procedure, apply locks and tags correctly, test that equipment is safely isolated, complete the required permit and isolation records, and contribute to preventing serious or fatal injuries caused by uncontrolled energy.
- Enrolled students: There are no students enrolled in this course.
Management Induction
This induction prepares managers and supervisors to fulfil their legal, operational and leadership responsibilities at a surface or underground coal mine. It explains how work must be planned, communicated, controlled and monitored so that every person can work safely and return home unharmed.
What You Will Learn
The programme covers eight connected areas of management responsibility.
5.1 MHSA Legal Responsibilities
Understand the Mine Health and Safety Act, duty of care, reasonably practicable controls, competence requirements, workplace inspections, incident reporting and the duty to stop unsafe work.
5.2 Section 16(2) Responsibilities
Understand formal written appointments, assigned duties, accountability, authority, competence, resources, reporting lines, escalation duties and the limits of an appointed person’s responsibility.
5.3 Risk Governance
Apply baseline, issue-based and continuous risk assessments; use the hierarchy of controls; verify critical controls; monitor residual risk; manage change; and escalate risks that cannot be controlled.
5.4 Contractor Governance
Control contractors throughout pre-qualification, appointment, mobilisation, work execution, performance review and demobilisation. Confirm scope, risk assessments, competence, permits, isolations, equipment, access and supervision before and during work.
5.5 SHEQ Governance
Apply Safety, Health, Environment and Quality requirements during work planning and execution. Conduct inspections, report incidents and non-conformances, maintain accurate records and verify corrective actions.
5.6 Emergency Preparedness and Crisis Management
Prepare workers and contractors for emergencies, raise the alarm, evacuate safely, account for people, protect life, use emergency equipment correctly, support crisis communication and participate in drills and post-emergency reviews.
5.7 Compliance, Audits and Inspections
Maintain legal and site compliance, inspect workplaces and equipment, support audits, identify non-conformances, assign corrective actions, verify close-out evidence and escalate serious or repeated failures.
5.8 Leadership and Safety Culture
Lead by example, communicate clear expectations, listen to workers, encourage reporting, apply fair accountability, recognise safe behaviour, coach respectfully and ensure that production pressure never overrides health and safety controls.
By the End of this Induction
You will be equipped to plan and supervise work safely, understand and apply your legal appointment, manage operational and contractor risks, implement SHEQ requirements, respond effectively to emergencies, maintain compliance and lead a workplace culture in which people are placed before production.
Complete every section carefully and apply the requirements to your own area of responsibility.
- Enrolled students: 1
You will learn how to understand the need for change, analyse areas requiring change, compare the current state with the desired state, apply SWOT analysis, select an appropriate change management model, manage resistance to change, and formulate recommendations for implementing a change process.
By the end of this course, you will be equipped to confidently identify and analyse the need for change, select an appropriate change management model, develop a change management plan, manage anticipated human responses and resistance, and support the effective implementation of change within the workplace.
- Enrolled students: 1
Course Overview
This course provides an introduction to the Mine Health and Safety Act (Act No. 29 of 1996) and its application within the South African mining industry.
You will gain an understanding of the legal responsibilities of employers, employees, supervisors, contractors, and health and safety representatives, while exploring the principles of workplace safety, risk management, and regulatory compliance.
By the end of this course, you will understand your role in creating a safer, healthier, and legally compliant mining workplace.
- Enrolled students: 3
You will learn why organisations create and keep records, identify the different types of physical and electronic records, create and store records according to organisational requirements, retrieve and protect information, maintain and update record-keeping systems, and use accurate records to monitor and report team performance.
By the end of this course, you will be equipped to confidently create, maintain, retrieve and protect organisational records, manage record-keeping systems effectively, maintain confidentiality, and use reliable records to support reporting, performance management and informed decision-making.
- Enrolled students: There are no students enrolled in this course.
- Enrolled students: There are no students enrolled in this course.
- Enrolled students: There are no students enrolled in this course.
Course Overview
This course provides a comprehensive introduction to the core knowledge, skills, and behaviours required of effective workplace supervisors, equipping learners with the practical leadership abilities needed to plan work, lead teams, communicate effectively, coach employees, manage performance, solve problems, and achieve operational objectives safely and efficiently.
You will learn how to deliver effective on-the-job training, communicate with clarity, organise and monitor work activities, fulfil supervisory responsibilities, resolve workplace conflict, coach and develop employees, manage performance, facilitate productive meetings, apply practical problem-solving techniques, and lead teams that consistently deliver safe, high-quality results.
By the end of this course, you will be equipped to confidently lead teams, improve workplace performance, foster collaboration, support organisational goals, and create a productive, accountable, and safety-focused working environment.
- Enrolled students: There are no students enrolled in this course.
You will learn how to understand and apply the principles of workplace coaching and mentoring, distinguish between coaching, mentoring, counselling and training, identify performance and development needs, plan and conduct coaching and mentoring activities, apply effective communication and feedback techniques, support performance improvement, monitor progress, and contribute to individual and organisational development.
By the end of this course, you will be equipped to confidently apply coaching and mentoring appropriately in the workplace, identify individual performance and development gaps, develop coaching and mentoring plans, provide constructive feedback and support, monitor and review progress, address unsatisfactory performance, and contribute to continuous employee development and improved workplace performance.
- Enrolled students: There are no students enrolled in this course.
You will learn how to identify workplace hazards, conduct systematic risk assessments, apply the hierarchy of controls, participate in occupational health and safety inspections, implement corrective and preventative actions, comply with relevant health and safety legislation, and effectively report and monitor workplace risks to minimise incidents and improve organisational performance.
By the end of this course, you will be equipped to confidently identify hazards, assess workplace risks, implement appropriate control measures, support compliance with occupational health and safety requirements, and contribute to creating a proactive safety culture that protects people, equipment, and the environment.
- Enrolled students: 1
