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Workplace Coaching & Mentoring

You will learn how to understand and apply the principles of workplace coaching and mentoring, distinguish between coaching, mentoring, counselling and training, identify performance and development needs, plan and conduct coaching and mentoring activities, apply effective communication and feedback techniques, support performance improvement, monitor progress, and contribute to individual and organisational development.

By the end of this course, you will be equipped to confidently apply coaching and mentoring appropriately in the workplace, identify individual performance and development gaps, develop coaching and mentoring plans, provide constructive feedback and support, monitor and review progress, address unsatisfactory performance, and contribute to continuous employee development and improved workplace performance.
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